Shipping & Delivery
When your order is shipped, you'll receive a shipment confirmation email containing a tracking link.
Orders ship between 1-3 business days of the order date. Transit time [for U.S. orders] averages 1-3 days (almost all orders are shipped via USPS Priority Mail). International orders can take up to 4 weeks to be delivered.
International countries we currently ship to are: Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Mexico, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom. If your country is not on this list and you would like to place an order, please contact us.
Unfortunately we have no way of knowing if international orders will be charged customs fees. We are not personally involved with international customs and do not collect any fees, and therefore are not responsible for any customs fees that may be incurred.
Payment & Ordering
Absolutely. All transactions are secure and encrypted and we don't store any of your payment information.
We accept all major credit cards - Visa, MasterCard, American Express, Discover, and more... You can also pay using PayPal.
Yes, you can always place an order with us over the phone by speaking to a member of our Customer Care team (513-580-8522).
You can call 513-580-8522 or email us at firstname.lastname@example.org.
We always welcome emails about products that you'd love to see sold on our site, whether it be your own or otherwise. Please email us at email@example.com.
We love and appreciate any blog who chooses to feature HOP & DOX! That being said, please contact us at firstname.lastname@example.org before using photos from our website.
We don't. Hop & Dox is an online-only shop - at least for right now!