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Hopdox Frequently Asked Questions
Welcome to your eRecording journey with Hopdox! Below, you'll find answers to common questions to help you get started and make the most of our secure, user-friendly platform.
Frequently Asked Questions (FAQs)
About Hopdox
Q: What is Hopdox?
A: Hopdox is a company that specializes in the electronic recording of public record documents for submitters with the appropriate county recorder. We streamline the process of document submission and ensure compliance with county-specific requirements. Once the county has recorded the documents, they are returned through Hopdox with the recording information embedded.
Services
Q: What types of documents can Hopdox handle?
A: Hopdox can handle a wide range of documents, including deeds, mortgages, liens, releases, and other legal documents that require recording with the county recorder's office.
Q: How does electronic recording work?
A: Electronic recording allows documents to be submitted and recorded digitally, eliminating the need for physical copies. Submitters upload their documents through the Hopdox platform, and we handle the rest, ensuring they are correctly formatted and meet all county recording requirements.
Benefits
Q: What are the benefits of using Hopdox?
A: Using Hopdox offers several benefits, including faster processing times, reduced errors, cost savings on postage and handling, and the convenience of submitting documents from anywhere with an internet connection.
Q: How quickly are documents recorded?
A: Document recording times can vary by county, but electronic recording through Hopdox generally results in faster processing times compared to traditional mail or in-person submissions.
Security
Q: Is electronic recording secure?
A: Yes, Hopdox uses advanced security measures to ensure that all documents and data are protected. Our platform is designed to meet or exceed industry standards for security and confidentiality.
Fees
Q: What are the fees for using Hopdox?
A: Fees for using Hopdox vary depending on the type of document and the specific county recorder's fees. Our pricing is competitive, and we provide a detailed fee schedule on our website.
Getting Started
Q: How do I get started with Hopdox?
A: Getting started with Hopdox is easy. Reach out to a representative on our website, upload your documents, and follow the step-by-step instructions to submit them for electronic recording.
Q: What if I have questions or need assistance?
A: Our customer support team is available to assist you with any questions or issues. You can contact us via email, phone, or through the live chat feature within Hopdox.
Technical Issues
Q: What if I encounter a technical issue while using the Hopdox platform?
A: If you encounter any technical issues, our support team is here to help. Contact us through our support channels, and we will work quickly to resolve any problems you may be experiencing.
Compliance
Q: Are electronic recordings through Hopdox legally binding?
A: Yes, electronic recordings made through Hopdox are legally binding and comply with all relevant laws and regulations. The documents are recorded by the county just as paper documents are. The difference is that submitting your documents through Hopdox for electronic Recording is faster, easier and more efficient than submitting your paper documents to the county for recording.
Q: How do I know if my document has been successfully recorded?
A: Once your document has been successfully recorded, you will receive a confirmation notification through the Hopdox platform. You can also track the status of your submission in your account dashboard.